Surgical planning is challenging
Planning and following up on each patient is no easy task with the current available tools. With many variables at play, it's difficult to determine availability for a patient and to keep track of the tasks the patient must undergo from registration to the operation. If the hospital fails on the latter, it quickly results in cancellations, and hospital planners generally have to deal with a vast number of schedule changes.
For example, planners often have to deal with situations where a surgery is cancelled close to the operation date. The planner then works urgently to find a patient who can come at short notice and take that slot – in addition to completing all their other normal tasks.